Terms of Service

Last Updated: November 4, 2025 | Version 1.0

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and BookMySand ("BookMySand," "we," "us," or "our").

By accessing or using our services, you agree to be bound by these Terms. If you do not agree, you may not use our services.

2. Our Services

2.1 Platform Description:

BookMySand provides a platform for sand procurement and delivery booking services:

Organizations and branches
Users and roles
Products and inventory
Sales and invoicing
Subscriptions and billing

2.2 Free Trial:

New organizations receive a 45-day free trial with full access to all features. After the trial, you must subscribe to a paid plan to continue using the service.

2.3 Service Availability:

We strive for 99.9% uptime but cannot guarantee uninterrupted service. We'll notify you of scheduled maintenance in advance.

3. Your Account and Responsibilities

3.1 Account Security:

You are responsible for maintaining the confidentiality of your password
You must notify us immediately of any unauthorized access
You are responsible for all activities under your account
You must use a strong password (minimum 8 characters, mixed case, numbers)

3.2 Accurate Information:

You agree to provide accurate, current, and complete information during registration and to update it as necessary.

3.3 Prohibited Activities:

You agree NOT to:

Use the service for illegal purposes
Attempt to gain unauthorized access
Interfere with or disrupt the service
Upload malicious code or viruses
Abuse, harass, or spam other users
Violate intellectual property rights
Share your account with others
Scrape or automatically collect data

4. Subscriptions and Payments

4.1 Free Trial:

45-day free trial with no credit card required. After trial, choose a paid plan or account will be downgraded to read-only mode.

4.2 Paid Subscriptions:

Subscriptions are billed monthly or annually in advance
Prices are displayed on our Pricing Page
All fees are exclusive of taxes (GST, VAT, etc.)
Payments are non-refundable except as required by law

4.3 Cancellation:

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. No partial refunds.

4.4 Price Changes:

We may change prices with 30 days advance notice. Continued use after notice constitutes acceptance of new prices.

5. Intellectual Property

5.1 Our Rights:

All content, features, and functionality (software, text, graphics, logos, designs) are owned by BookMySand and protected by copyright, trademark, and other laws.

5.2 Your Rights:

You retain ownership of your data (customer data, product data, etc.). We only process it to provide our services.

5.3 License:

We grant you a limited, non-exclusive, non-transferable license to use our service for your internal business purposes only.

6. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

The platform acts as a booking and facilitation service for sand procurement and delivery.
We are not liable for indirect or consequential losses, such as construction delays due to external factors.
Our liability, if any, is limited to the amount paid by the customer for the affected order.
We are not responsible for delays or issues caused by:

Natural events
Government restrictions
Site accessibility issues

Delivery timelines and availability depend on location, stock, and operational conditions.

7. Indemnification

You agree to indemnify and hold BookMySand harmless from any claims, damages, losses, or expenses arising from:

Your use or misuse of the service
Your violation of these Terms
Your violation of any third-party rights
Your violation of applicable laws

8. Termination

8.1 By You:

You may terminate your account at any time through Settings → Delete Account. Your data will be deleted after a 30-day grace period.

8.2 By Us:

We may suspend or terminate your account immediately if you:

Violate these Terms
Engage in fraudulent activity
Fail to pay subscription fees
Use the service in a way that harms us or others

9. Dispute Resolution and Governing Law

9.1 Governing Law:

These Terms are governed by the laws of India. For EU users, local consumer protection laws also apply.

9.2 Jurisdiction:

Courts in [Your City/State], India have exclusive jurisdiction, subject to your local rights.

9.3 Arbitration (India):

Disputes will be resolved through arbitration per the Arbitration and Conciliation Act, 1996.

10. Contact Information

For questions about these Terms, contact us: